Web Browser Compatibility

Browser Operating System Status Certified and Tested  Internet Explorer  8 Windows XP March 2011, until further notice Firefox 3.6.13 Windows XP November  2011, until further notice Firefox 3.6.12 Windows XP November  2011, until further notice Supported and Tested  Internet Explorer 9 Windows XP November 2011, until further notice Firefox 4.0 OS X 10.5 November 2011, until further notice Safari 5.0.3 Windows XP June 2011, until further notice Supported but not Tested  Internet Explorer  8 All versions of Windows except Windows XP and Windows 98.98 SE or earlier March 2011, until further notice Internet Explorer  7 All versions of Windows except Windos 98/98 SE or earlier March 2011, until further notice Firefox 3.6.12 All Mac OS X versions other than 10.5 March 2011, until further notice Safari 5.0.3 All versions of Windows except XP and Window 98/98SE or earlier June 2011, until further notice Safari 5.0.3 All Mac OS X versions except OS X 10.5 June 2011, until further notice Not Supported  Any browser / operating system combination not listed above is not supported as of March 2011.

• Certified and Tested -Undergone thorough testing and issues have been remediated.
• Supported and Tested - Testing has been confirmed. Minor inconveniences may exist that have not yet been fixed.
• Supported with Limited Testing - Limited testing has been confirmed. Inconveniences may exist that have not yet been fixed.
• Supported but Not Tested - Testing has not been performed but issues, if they are discovered, will be fixed.
• Not Supported - No testing has been completed for any reasonable period of time.

Make HCAI a "trusted site" in you browser settings.

Here's how:

1. In Internet Explorer, select Internet Options from the Tools menu, then click the Security tab.
2. Under Select a zone to view or change security settings, click Trusted Sites, then click on the Sites button.
3. Under Add this website to the zone, enter "https://www.hcai.ca" and click the Add button.
4. Your browser will now accept cookies from HCAI and has the right security settings to work with HCAI.

Have your browser automatically check for the latest HCAI page versions.

Here's how:

1. In Internet Explorer, select Internet Options from the Tools menu, then click the General tab.
2. Under Browsing History, click the Settings button.
3. Under Check for newer versions of stored pages, make sure that "Automatically" is selected, then click OK.

Ensure JavaScript is enabled.

Here's how:

1. On the Tools menu, click Internet Options, and then click the Security tab.
2. Click the Internet zone.
3. If you do not have to customize your Internet security settings, click Default Level. Then do step #4.   If you have to customize your Internet security settings, follow these steps:
1. Click Custom Level.
2. In the Security Settings – Internet Zone dialog box, click Enable for Active Scripting in the Scripting section.
4. Click the <Back> button to return to the previous page, and then click the <Refresh> button to run scripts.

To use HCAI, your web browser needs to allow cookies. If you have added HCAI to your "trusted sites", your browser will accept cookies from HCAI.

HCAI uses pop-ups to help you navigate through the various pages and forms on the site. In order to use HCAI, you need to set your browser to allow pop-ups.

Here's how:

1. In Internet Explorer, select Pop-up Blocker from the Tools menu, then Pop-up Blocker Settings.
2. Under Address of website to allow, enter "https://www.hcai.ca" and click the <Add> button.

Your browser will now allow pop-ups on the HCAI site.