HCAI Full Rollout

The instructions on this page are for HCFs that have decided not to use the HCAI web application and wish to submit OCFs to insurers using the HCAI DEC.

Before you decide to enrol to use the HCAI DEC, read this notice from the Ontario Health Coalition.

HCAI Will Become Mandatory for Health Care Businesses That Submit OCF-18s, -21s and -23s Directly to Ontario Automobile Insurers

On February 1, 2011, all health care facilities (businesses, clinics, practices) will be deemed to be an "HCAI Participating Provider". FSCO will issue a notice to this effect in January 2011.

What Does This Mean to Health Care Facilities in Ontario?

This means that insurers will only accept OCF-18s, -21s and -23s from health care facilities that are submitted through HCAI.

What if a Health Care Facility Is Not Enrolled with HCAI by
February 1, 2011?

Any health care facility NOT enrolled with HCAI by February 1, 2011 will not be able to submit OCF-18s, -21s, -23s directly to automobile insurers.

Claimants (patients) who wish to claim medical and rehabilitation benefits will need to obtain the completed OCF from the health care facility and submit it to the insurer. In this case, responses and reimbursement of expenses may be issued to the claimant.

How Does a Facility Enrol to Use the HCAI DEC?

To learn about how to enrol and access HCAI through the DEC, click here and open the Enrolment Checklist.