Health Care Facility/Provider

We anticipate that FSCO will shortly release a new HCAI Guideline that will compel health businesses NOT already using HCAI, to participate by a certain date.

Businesses (such as yours) that are already using HCAI must continue to use the system.

You are receiving this bulletin because your practice is already enrolled and activated and you should be using HCAI for submission of all OCFs 18, 22, 23 and 21 (invoices) to automobile insurers. Continue to use HCAI for OCF 18s, 22s, 23s and 21s.

Tips: Managing Providers

Remember:

A provider is any individual that will deliver health care goods and/or services to patients of your health care facility.

A provider may or may NOT be a user, depending on whether a user profile has been assigned to that provider.

A user is someone at your health care business that has been assigned a username and password by the Authorizing Officer or Facility User Administrator so they can access the HCAI application.

Each user is assigned certain roles they can perform within the HCAI application. These roles are described in Chapter 3 of the online user manual
A user may or may not be a provider.