Insurers Health Care Media/Public
E-learning
Non-Disclosure Agreement
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SABS
Guideline: HCAI Rollout
Guideline: PAF (PDF)
PMS Integration Toolkit
Guideline: Professional Services (Fees) (PDF)
FSCO Auto Insurance Bulletins
ICD10-Ca Codes Partial Pick List (PDF)
CCI Codes Partial Pick List (PDF)
OCF Form User Manuals - Web
OCF Form User Manuals - DEC
Privacy
HCAI Privacy Policy (PDF)
Request to Access Personal
Information (DOC)
Information About Accessing your Personal Information (PDF)
How is HCAI Working Today?
Click on the HCAI Performance Meter
below for details

HCAI Performance Meter
HCAI transactions are being processed well. (If you experience slowdowns when HCAI is in a green state, this may be a result of issues outside of the HCAI system, such as issues with your Internet connection.)

What's New

HCAI Operational Highlights

July 26, 2010

  • System capacity has been reviewed and is functioning and scaling as expected.
  • A video email campaign was launched at HCAI users in June to raise awareness about the updated HCAI information website at www.hcaiinfo.ca.
  • HST was activated in the HCAI system on July 1, 2010.
  • Auto insurance reforms and HCAI:
    • HCAI will accommodate the required OCF form (OCF) and process changes for September 1, 2010.
    • Integration testing for Practice Management System (PMS) vendors and insurers will be available beginning July 26, 2010 to validate the auto reform functionality.

How Is HCAI Working?

Tier 1 Governance Review

System utilization is compared to the capacity plan at the end of each rollout tier to ensure the next tier will not experience a performance issue.

  • Results at the end of Tier 1: The HCAI system continued to scale well to meet the growing volume. This is expected to continue through Tier 2.

Read More

Not signed up with HCAI?
If you are a PMS vendor that is not yet registered for integration with HCAI, you will need to sign a non-disclosure agreement. Click here for more info.

PMS Integration Toolkit
The latest version of the PMS Integration Toolkit became available September 22, 2009. If you are a PMS vendor and have signed a non-disclosure agreement with HCAI, but have not received the new kit, click here.