Health Care Facility | Insurers | Related Initiatives  

Upcoming HCAI System Outages


Occasionally, HCAI will schedule an outage window to perform necessary updates to the HCAI system.

During an outage, visitors to www.hcai.ca will be unable to sign in and a generic, web-browser generated message indicating that the webpage is unavailable will display.

To assist users during an outage, the HCAI system Status at www.hcaiinfo.ca will display red with the outage message.

Upcoming scheduled system unavailability

The ongoing maintenance window for HCAI is on Sundays from 2 a.m. (EDT/EST) to 6 a.m. (EDT/EST). However, our Operations team may need to have these hours extended from time to time.

StartEndReason
Friday, October 26, 2018 at 5:00 p.m. (EDT) Monday, October 29, 2018 at 8:00 a.m. (EDT) System Maintenance
Friday, November 09, 2018 at 5:00 p.m. (EST) Monday, November 12, 2018 at 8:00 a.m. (EST) System Maintenance