I am looking for the Web User Manual. Where is it?

eLearning Videos

• An Overview of Injury and Intervention Coding
  (6 min. 52 sec.)
• Creating Session Codes in HCAI
  (2 min. 48 sec.)
• HCAI Injury Coding Basics
  (7 min. 32 sec.)
• Treatment Coding Basics
  (11 min. 5 sec.)

Documents (PDF / Word)

• ICD-10-Ca (Injury and Sequelae) Partial Pick List
• CCI (Intervention/treatment) Partial Pick List
• GAP
• PAF
• Provider Type Codes
• Unit Measures
• DYK? Coding to Classify

eLearning Videos

• HCAI Patient Experience
  (3 min. 13 sec.)
• HCAI End-to-End
  (5 min. 18 sec.)

Documents (PDF / Word)

eLearning Videos

• Set Up a New User
  (3 min. 47 sec.)
  
• Change Facility Details
  (55 sec.)
  
• Change the Authorizing Officer
  (3 min. 25 sec.)
• Logging in for the First time
  (2 min. 59 sec.)
• Set Up a Back-Up User Administrator
  (5 min. 16 sec.)
• Managing Providers in HCAI
  (10 min. 23 sec.)

Documents (PDF / Word)

• Facility Email Change Request
  Form (DOC)
• Facility Name or Address Change Request form (DOC)
• DEC - Facility Add/Deactivate Provider Form (DOC)
• DEC - Facility Information Change Request Form (DOC)

eLearning Videos

Documents (PDF / Word)

• HCAI Privacy Policy
• Request to Access Personal Information (DOC)
• Information About Accessing your Personal Information
• Privacy FAQs

eLearning Videos

• Using HCAIinfo
  (4 min. 40 sec.)
• Searching HCAIinfo
  (2 min. 24 sec.)

Documents (PDF / Word)

• HCAIinfo Quick Start Guide
• HCAIinfo Interactive Site Map

eLearning Videos

• Create an Invoice from Scratch (OCF 21B) (11 min. 53 sec.)
• Create an Invoice from an Adjudicated Plan (like an OCF 21A)
  (4 min. 47 sec.)
• Apply One Provider to Several Lines of Goods (1 min. 53 sec.)
• OCF-21 (Paper) (1 min. 47 sec.)
• OCF-21B Tutorial
  • Parts 1-2 (5 min. 51 sec.)
  • Parts 3-4 (3 min. 26 sec.)
  • Tab 3 (6 min. 12 sec.)
  • Tab 4 (5 min. 37 sec.)
  • Tab 5 (3 min. 2 sec.)
• OCF-21C Tutorial
  • Parts 1-2 (4 min. 41 sec.)
  • Parts 3-4 (3 min. 29 sec.)
  • Parts 5-6 (5 min. 10 sec.)
  • Parts 7-9 (7 min. 50 sec.)
  • Additional Comments
    (3 min. 17 sec.)
• Tax, OCF-18 & OCF-21
  (2 min. 38 sec.)
• Navigating HCAI
  (7 min. 53 sec.)

Documents (PDF / Word)

• OCF 21C From a Plan
• OCF 21C From Scratch
• OCF 21B From a Plan
• OCF 21B From Scratch
• DYK? OCFs & Signatures
• DYK? Processing Overpayments
• DYK? Outstanding Invoices

eLearning Videos

• Creating New Drafts
  (2 min. 56 sec.)
• Create a New Plan from a Submitted Plan
  (2 min. 50 sec.)
• Apply One Provider to Several Lines of Goods
  (1 min. 53 sec.)
• OCF-18 (Paper) (3 min. 32 sec.)
• OCF-18 Tutorial
  • Parts 1-3 (4 min. 21 sec.)
  • Parts 4-5 (6 min. 47 sec.)
  • Parts 6-8 (5 min. 52 sec.)
  • Parts 9-10 (4 min. 21 sec.)
  • Parts 12 (7 min. 31 sec.)
• OCF-23 (Paper) (2 min. 40 sec.)
• OCF-23 Tutorial
  • Parts 1-3 (7 min. 12 sec.)
  • Parts 4-7 (10 min. 26 sec.)
  • Parts 8-11 (5 min. 30 sec.)
  • Additional Comments
    (3 min. 16 sec.)
• Tax, OCF-18 & OCF-21
  (2 min. 38 sec.)
• Tax & OCF-23 (2 min. 13 sec.)
• Navigating HCAI
  (7 min. 53 sec.)

Documents (PDF / Word)

• OCF 18
• Quick Start Guide: Signatures & the OCF-18
• OCF 23
• Quick Start Guide: Signatures & the OCF-23