What's New - HCAI Bulletins

HCAI Operational Highlights

July 26, 2010

• System capacity has been reviewed and is functioning and scaling as expected.
• A video email campaign was launched at HCAI users in June to raise awareness about the updated HCAI information website at www.hcaiinfo.ca.
• HST was activated in the HCAI system on July 1, 2010.
• Auto insurance reforms and HCAI:
• HCAI will accommodate the required OCF form (OCF) and process changes for September 1, 2010.
• Integration testing for Practice Management System (PMS) vendors and insurers will be available beginning July 26, 2010 to validate the auto reform functionality.

How Is HCAI Working?

Tier 1 Governance Review

System utilization is compared to the capacity plan at the end of each rollout tier to ensure the next tier will not experience a performance issue.

• Results at the end of Tier 1: The HCAI system continued to scale well to meet the growing volume. This is expected to continue through Tier 2.

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