Health Care Facility | Insurers | Related Initiatives  

Upcoming HCAI System Outages


Occasionally, HCAI will schedule an outage window to perform necessary updates to the HCAI system.

During an outage, visitors to www.hcai.ca will be unable to sign in and a generic, web-browser generated message indicating that the webpage is unavailable will display.

To assist users during an outage, the HCAI system Status at www.hcaiinfo.ca will display red with the outage message.

Upcoming scheduled system unavailability

The ongoing maintenance window for HCAI is on Sundays from 2 a.m. (EDT/EST) to 6 a.m. (EDT/EST). However, our Operations team may need to have these hours extended from time to time.

StartEndReason
Sunday, June 10, 2018 at 2:00 a.m. (EDT) Sunday, June 10, 2018 at 10:00 a.m. (EDT) System Maintenance
Sunday, June 24, 2018 at 2:00 a.m. (EDT) Sunday, June 24, 2018 at 10:00 a.m. (EDT) System Maintenance
Friday, September 28, 2018 at 5:00 p.m. (EDT) Monday, October 1, 2018 at 8:00 a.m. (EDT) System Maintenance
-->