Health Care Facility | Insurers | Related Initiatives  

Management & Administration


What’s New? Release 3.18 (Mgmt/Admin)


View PDF version of video

About this section:

Welcome to the Organization Management and Administration page. Here, you’ll find two learning modules designed to guide you on the art of claim and claimant management and user administration in HCAI. Click on the respective icons below to launch each module. These learning modules are easy-to-understand and are designed to be used by anyone in your organization.

This section also contains resources that make it easy to understand your options in HCAI if your organization is undergoing a merger. We’ve also got an instructional guide for updating your contact information.

Click on the icons below to continue reading:

  • Claim Management

    Outlines responsibilities for people involved with claims and matching

  • User Administration

    An overview of responsibilities and best practices for people involved with user administration

  • Insurer Mergers

    Outlines options available for organizations who have undergone mergers

  • Updating Contact Information

    Provides information on updating contact information in your organization

  • Insurer User Manual

    For when you want a more detailed explanation of HCAI’s functionality