Health Care Facility | Insurers | Related Initiatives  
  • What's New? Click here to see the changes coming June 28th in Release 3.25
  • System Release 3.25: Click here to learn about the updates coming June 28th
  • The Year Ahead: Click here to preview what HCAI has in store for 2021
  • HCAI Privacy - Build a password as unique as you are

Welcome to HCAIinfo’s Insurer Portal!

Health Claims for Auto Insurance (HCAI) is an electronic system developed by Ontario auto insurers, working closely with the Financial Services Commission of Ontario (FSCO), the Ontario Ministry of Finance, various medical rehabilitation provider associations and other stakeholders, for transmitting auto Ontario claim forms (OCFs) between insurers and health care facilities in Ontario.

Explore the links below to learn more about HCAI, find out what’s new, and review step-by-step video and text resources explaining how to use the HCAI application.

  • What's New

    Stay up-to-date with the latest news from HCAI or explore the archive

  • New to HCAI

    Learn how to enroll and get started using HCAI

  • Management and Administration

    Find out how to manage claimants and set up new users

  • Adjuster Support

    Learn more about adjudicating OCFs and managing deadlines in HCAI

  • Migration

    Learning modules to help guide you through HCAI’s new features

  • Troubleshooting

    Can’t find the information you’re looking for? Find it here!

  • Resources

    Explore our comprehensive list of regulatory resources and guidelines

  • Privacy

    HCAI takes privacy and security seriously. Learn more and find out how you can help