Scheduled Outage: Scheduled Outage: The HCAI system will be unavailable from 5:00 p.m. (EDT) September 30 to 8:00 a.m. (EDT) October 3.
Scheduled Outage: Scheduled Outage: The HCAI system will be unavailable from 5:00 p.m. (EDT) September 30 to 8:00 a.m. (EDT) October 3.
Health Care Facility | Insurers | Related Initiatives  
  • HCAI Bootcamp - Quick & easy tips for using HCAI's new two-factor authentication
  • Two-Factor Authentication. Learn more about HCAI's new login process coming April 11.
  • The Year Ahead: Click here to preview what HCAI has in store for 2022
  • HCAI Bootcamp - Master the fundamentals of HCAI
  • HCAI Privacy - Build a password as unique as you are

Welcome to the HCAI Health Care Facility portal!


Health Claims for Auto Insurance (HCAI) is an electronic system developed by Ontario auto insurers, working closely with the Financial Services Commission of Ontario (FSCO), the Ontario Ministry of Finance, various medical rehabilitation provider associations and other stakeholders, for transmitting auto Ontario claim forms (OCFs) between insurers and health care facilities in Ontario.

Explore the links below to learn more about HCAI, find out what’s new, and review step-by-step video and text resources explaining how to enroll and use the HCAI application.

  • What's New

    Stay up-to-date with the latest news from HCAI or explore the Archive

  • New to HCAI

    Learn how to enroll and get started using HCAI

  • Management and Administration

    Find out how to manage your Facility and User information

  • Provider Support

    Learn more about filling out, submitting, storing, and tracking each OCF

  • PMS

    News and elearnings for PMS Vendors and Facilities who use PMS to access HCAI

  • Troubleshooting

    Can’t find the information you’re looking for? Find it here!

  • Resources

    Explore our comprehensive list of regulatory resources and guidelines

  • Privacy

    HCAI takes privacy and security seriously. Learn more and find out how you can help