We are pleased to share that the Financial Services Regulatory Authority of Ontario (FSRA) has announced the successful completion of HCAI’s Attendant Care Services Invoice (ACSI) pilot. Their recent Eblast, Successful HCAI Pilot Supports Better Billing for Attendant Care Services, explains that the ACSI will continue to be available for use in HCAI now that the pilot period is complete.
The pilot commenced in May of 2025 to enable health care facilities to bill in HCAI for approved services listed on the Assessment of Attendant Care Needs (Form 1). The addition of the ACSI to HCAI has enhanced the business processes of health care facilities and insurers by offering a streamlined, centralized invoicing experience. To support the ACSI, the Personal Support Worker (PSW) provider type was also added to HCAI to enable health care facilities to add this profession to their HCAI provider roster.
If you support clients who provide attendant care services and would benefit from submitting ACSI forms through the PMS interface, we encourage you to implement this form into your systems.
Information regarding the ACSI was included in the PMS vendor package distributed in March of 2025 as part of HCAI Release 3.33. Should you require any additional information or clarification, please do not hesitate to contact PMS Vendor Support at PMSVendorSupport@hcaiinfo.ca.
